Katie Marrs

National Business Analyst Manager, Wells Fargo Capital Finance

40 Under 40 Category: Operations

Biography:

Katie Marrs, with more than 13 years of asset-based lending experience, is national business analyst manager for Wells Fargo Capital Finance Electronic Reporting Solutions, a group responsible for analyzing collateral and calculating ineligibles by running collateral through data mining software.  She began her career with Wachovia as a collateral analyst and then transitioned to a field examiner before joining her current group.  She quickly moved up the ranks to manage the group, focusing on designing new and innovative ways to manage electronic collateral.  Katie has been instrumental in providing more efficient service, and she has pushed Wells Fargo forward with new digital initiatives in customer reporting.  She has developed a strong team who praise her for her innovative thinking, hard work, and dedication to their shared success.

Katie holds a Bachelor of Science in business administration from Illinois State University and resides in Lawrenceville, GA with her husband, JC, and two stepdaughters, Kiley and Ally.

What is the best professional advice you have been given and how have you implemented it?

Early in my career, a manager and mentor stressed the importance of stepping outside my comfort zone and improving in areas of weakness. This advice stands out because it helped transform both my professional and personal life.  I’m shy and introverted, so naturally, I spent my college years avoiding classes that involved presentations or public speaking. Through coaching, practice, and continued encouragement, I gained the confidence to successfully lead meetings and to train large groups of people.  Turning a fear and weakness into one of my strengths was empowering, and it’s encouraged me to continually challenge myself.  I’ve helped mentor others to overcome similar fears and it’s rewarding to watch people turn their weaknesses into strengths through hard work and practice.  

What is your definition of success?

My father is a fourth-generation grain farmer in Northern Illinois.  He worked extremely hard to carry on the family legacy and provide opportunities for his children.  He didn’t envision me carrying on the family business, especially after seeing how I mowed the lawn, but he encouraged me to find an industry and career that I was passionate about and where I excelled.   

My definition of success is carrying on what I believe my family’s legacy is: being honored and respected by family, friends, and coworkers as someone who is passionate, hard-working, inspiring, and provides opportunities for others to grow and be successful.  

How do you define a good leader?

A good leader demonstrates honesty, integrity, and empathy toward others.  They are always learning and listening with the intent to understand, not just to provide a response.  They set clear, but high expectations of themselves and others. They embrace and encourage change.  They commit to the team’s success by continually investing time and energy into developing others. These habits empower and inspire greatness.  I have been lucky to work with several great leaders who regularly demonstrate these characteristics. Their guidance and support have been vital to my continued development and aspirations to provide similar leadership. 

What advice do you normally give to the junior talent you mentor?

Always give 100% to the role you’re in. Every role offers the opportunity to learn, make a difference, and have a positive impact on others and the organization.  Don’t underestimate the importance of each role and the future opportunities it can lead to.

Inspire and embrace change. Instead of complaining about something that isn’t efficient or isn’t working, take the initiative to develop solutions or offer constructive feedback.  

Be intellectually curious and don’t be afraid to ask questions. It’s better to ask the question than to guess at something you don’t understand.  Questions are opportunities for development.  

Build a positive reputation with clients and coworkers. Once your reputation is established, it follows you and is difficult to change. 

What advice would you give to forthcoming generations of talent aspiring to win this award?

My advice would be to take pride in your work, continually challenge yourself, and always have a positive attitude.  Frequently seek feedback from others and apply suggestions for improvement.  During a time of frustration, a mentor reminded me that hard work and dedication do not go unnoticed or unrewarded.  Be patient and don’t be discouraged when recognition isn’t immediate.